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Our story


Do you want communications that work?

Working Word is a leading independent communications business based in Cardiff that helps clients to reach audiences and markets across the UK. Formed in 1999, the company has grown to become the largest of its kind in Wales.

Our award-winning team of PR, communications and marketing professionals consistently achieve outstanding results for a range of clients. We work across sectors including business-to-business, consumer, tourism, hospitality, manufacturing, professional services, health and care, sport, arts and heritage, retail and not-for-profit organisations as well as in Government and public agencies.

We deliver a truly holistic communications service encompassing media relations, digital and social media, content marketing and SEO, marketing, events and design.

Combining strategic skills, creativity, experience and good old fashioned elbow grease we help build and sustain reputations and relationships that ensure our clients achieve their key business objectives.

We make sure they do because we're committed to communication that really works (you can see some of our favourite work here).

Our success has been based on creativity, cost-effectiveness and consistent achievement of client objectives.

That approach has won us regular industry awards at a UK-wide level.

But don't just take our word for it. Read what our clients have to say about us.